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FAQ
Q
What are the main components of the VESSEL product?
A
The entire series of VESSEL products uses "DURABLE STRUCTURAL MATERIAL": High Strength Galvanized Steel frame, Corrosion-resistant Fluorocarbon paint Aluminum Panel, High Thermal Performance Argon Low-E Glass, Ultra-Low thermal conduction window & door, andHigh Density sprayed foam polyurethane insulation. (For detailed product specifications, refer to the product brochure)
Q
What are the key upgrades and highlights of the sixth-generation VESSEL products?
A
VESSEL SIXTH GENERATION UPGRATION: Interlocked structural watertight roof, Underfloor semi-open mechanical level,Glue-free detailed joint finish, High thermal performance systematic windows & door, Integrated bedside convenience system,Iconic "Diamond-shaped Realm, All VESSEL models can achieve integral transportation and instant usage.
Q
How many product models does VESSEL offer?
A
VESSEL's product lineup is continuously evolving. Organized around three core business segments — Solar Villa (new-energy residential), Intelligent Infrastructure, and Resort (luxury camp resort) — our current core lineup includes: the Solar Villa Series (C9 PRO, RV702 PRO, RC902, RC903, RV703, RC906 Solar Villa), the Intelligent Infrastructure Series (SC610, SV918), and the Resort Series (S5 Gen5, E7 Gen5, E3 Gen6, E6 Gen6, V9 Gen6, E7 Gen6 — with V9, E6, E3, E7 Gen6, and S5 as our top-selling models). Designed with a strong focus on technology and smart-living integration, these products offer rich functionality and flexible space configurations, suitable for a wide range of applications including ADU backyard additions, private standalone villas, tourism resort camps, boutique homestays, commercial facilities such as visitor/scenic area service centers, and senior living resorts. (See Product Overview for details)
Q
How is the performance of VESSEL products, and can they adapt to various extreme climatic conditions?
A
VESSEL products are engineered to withstand a wide range of extreme climates, validated through projects across diverse climate zones: extreme cold (-30°C class) — such as Heixiazi Island, Heilongjiang, and Yili, Xinjiang (S5/E7 Northern Edition with anti-freeze configuration); high-altitude environments — such as Nyingchi, Tibet; coastal high-humidity, high-salinity environments — such as Xunliao Bay, Guangdong (Southern Edition); and hot-humid climates — such as Bangkok, Thailand, and Yunnan (Southern Edition). Products have also been deployed in high-temperature regions including Saudi Arabia. For extreme climate zones, an optional "insulation upgrade package" is available to withstand severe cold. (See Project Gallery for details)


Q
How are VESSEL products transported?
A
All VESSEL models can achieve integral transportation and instant usage. The exterior dimensions of all VESSEL models complied with international shipping and loading regulations at the ports by standard 40ft Flat Rack Container (11.762M*2.240M*2.034M), and also meets the requirements of road transportation in various countries.

Q
What is the category, HS code, and tariff status of VESSEL products?
A
The internationally recognized Harmonized System (HS) code is HS code: 9406.90 (Product Name: Prefabricated Buildings). For detailed coding, please refer to the customs website of your respective country. We recommend consulting your national customs authority for specific details and regulations.
Q
What is the production cycle duration for VESSEL products?
A
Under normal circumstances, the production cycle for each batch of products is 45 days. Should you have any specific delivery requirements, VESSEL will prepare a detailed schedule based on the model, quantity, and configurations you provide.
Q
What prerequisites are required for the installation of VESSEL products?
A
The VESSEL products achieve 100% industrial production of the entire accommodation unit, delivered as finished goods that are ready for immediate use upon connecting water and electricity on-site. This significantly accelerates delivery efficiency and minimizes environmental disruption and material waste during installation. Designed to adapt seamlessly to diverse terrains such as peaks, dense forests, marshlands, and grasslands, these units require no foundation work, ensuring not a single blade of grass is harmed.
Other contact information
Did not find what you are looking for in our common questions? Please contact us. Here are the different ways to contact:
VESSEL Wechat
Scan QR Code Contact Us
VESSEL Whatsapp
Scan QR Code Contact Us
VESSEL lodging customer service
E-mail:303vessel@303industries.cn
Microphone Service:400-8090-303
Please feel free to send us an email and we will reply to you within 24 hours. Please provide your name, contact information (telephone number) and city in the mail. Please also provide product photos for after-sales problems.
Domestic Offices
VESSEL 微宿® | America
地址:
官网: The provided link directs to the Booking.com website, which is a platform for booking accommodations, including hotels, apartments, and other lodging options.
VESSEL 微宿® | Mexico
地址:
官网:
VESSEL 微宿® | Bratislava,Slovakia
地址:
官网: https://www.terrabox.sk/
VESSEL 微宿® | Japan
地址: 542-6 Yangsu-ri, Yangseo-myeon, Yangpyeong, Gyeonggi-do, South Korea
官网:
VESSEL 微宿® | New Zealand
地址:
官网:
VESSEL 微宿® | Taichung, Taiwan
地址: 3rd Floor, No. 35-2, Section 3, Tianjin Road, Beitun District, Taichung City
官网:
Global Offices
VESSEL 微宿® | America
✆ (877)983-7735
🖂 contact@massimomodular.com
⌖ 3101 W. Miller Rd. Garland, TX 75041
VESSEL 微宿® | Mexico
✆ (+52) 5549407465 / (+52) 5565774954
🖂 eric@conia.mx / emilio@coni.mx
⌖ F. IGLESIAS Y CALDERON 109- 301#, JARDIN B. CDMX
VESSEL 微宿® | Bratislava,Slovakia
✆ +421 904 641 872
🖂 business@terrabox.sk
⌖ ul. Zuzany ChalupovejBratislava - Petrzalka
VESSEL 微宿® | Japan
✆ 050-8885-2887
🖂 tenhou@tenhou.co.jp
⌖ 933-1 Tsukahara, Yufuincho, Yufu City, Oita Prefecture, 879-5101, Japan